Use Specific, Context-Rich Queries Why: KLIP relies on semantic search to retrieve relevant documents. Vague queries can lead to irrelevant retrievals, while specific queries with context (e.g., case details, jurisdiction, document type) improve the system’s ability to match the query to the correct documents in the vector database. How: Include key details like case type, jurisdiction, or document source. For example, instead of “Summarize the deposition,” use: “Summarize the deposition testimony of Dr. Smith from the Johnson v. XYZ Corp case, filed in California, focusing on medical findings.” KLIP Example: “Generate a medical summary for Jane Doe’s injury claim in the Smith v. ABC Insurance case, using medical records uploaded on 04/15/2025, compliant with California regulations.” Benefit: Narrows the retrieval scope, ensuring KLIP pulls the most relevant documents and reduces the risk of incomplete or off-topic responses. Incorporate Legal Terminology and Keywords Why: KLIP is tuned for domain-specific language. Using precise legal or medical-legal terms (e.g., “impairment rating,” “proximate cause”) enhances retrieval accuracy by matching the query to the terminology in the knowledge base. This is critical in legal contexts where nuances matter. How: Use standardized terms relevant to the task. For example, instead of “What did the doctor say about the injury?” use: “Extract the physician’s assessment of permanent disability from the QME report.” KLIP Example: “Retrieve and summarize all references to ‘permanent disability’ in the medical records for Sarah Lee’s case, including impairment ratings per AMA Guide 6th Edition.” Benefit: Improves semantic matching, ensuring KLIP retrieves documents with the exact legal or medical concepts needed. Iterate and Refine Prompts with Follow-Up Questions Why: KLIP may not always retrieve the most relevant documents on the first try, especially for complex legal queries. Iterative prompting—asking follow-up questions or refining the original query—helps hone in on the desired information by clarifying ambiguities or narrowing the focus. How: Start with a broad query, review the response, then ask targeted follow-ups. For example, if “Summarize the deposition” yields a vague response, follow up with: “Focus on the witness’s statements about the accident timeline.” KLIP Example: Initial prompt: “Summarize the deposition in the Clark v. DEF Corp case.” Follow-up: “Extract only the portions of the deposition discussing workplace safety violations, with direct quotes and page references.” Benefit: Improves response precision by guiding KLIP to retrieve more relevant documents, mimicking how lawyers refine research iteratively.

Enabling SharePoint Integration for KLIP is a straightforward process accessible within the platform, but it is strongly recommended to contact customer support at customer@klip.us for guidance. This integration offers significant benefits, including automation and efficiency, by pulling matters and documents from SharePoint, reducing manual effort. Users should leverage support to ensure a smooth setup, especially given the lack of specific online documentation and the sensitive nature of legal data.

KLIP is a powerful legal AI tool for law firms, capable of handling a wide range of questions related to medical chronologies, deposition summaries, PD ratings, document queries, and case summaries or outlines. KLIP is designed to handle “real questions,” meaning you can use plain language to ask queries, such as “Summarize this deposition” or “What are the key medical findings in this case?” KLIP retrieves information from your firm’s uploaded documents or case library, making it highly relevant to your specific legal work. Using terms like “impairment rating” or “proximate cause” can enhance accuracy.

If lists (e.g., cases, witness names) seem incomplete, it could be due to: Retrieval Issues: KLIP might not fetch all relevant documents, possibly due to vague queries or your plan limits. Data Gaps: If not all documents are uploaded or integrated, lists will be incomplete. Query Clarity: Broad queries like “list all cases” may miss details; specific queries work better. How to Fix It: Refine Queries: Use specific criteria, like “list all personal injury cases in California from 2020 to 2025.” Verify Data: Ensure all relevant documents are uploaded or integrated, especially via tools like SharePoint. Check Settings: Look for filters or result limits in KLIP that might restrict lists. Contact us at customer@klip.us to build out an agent for specific lists that you require from massive documents.

1. Contact KLIP: Email customer@klip.us to initiate account deletion. Provide your account details for verification. 2. Follow Support Instructions: The support team will confirm the request and guide you through any necessary steps. 3. Verify Deletion: Ensure you receive confirmation that your account and associated data have been deleted. Data Privacy KLIP adheres to strict data privacy protocols, ensuring your personal and case-related information is securely removed from their systems upon deletion, in compliance with relevant regulations. Subscription Cancellation Deleting your account automatically cancels any active subscriptions, stopping all future billing. Confirm with support to ensure no outstanding charges remain. Data Retention and Export Before deletion, you may wish to export case data (e.g., medical chronologies, deposition summaries). Contact support to check if data export is available, as this feature is not publicly documented. Reactivating or Continuing Use If you plan to return to KLIP, ask support about data retention policies or reactivation options. While not guaranteed, exported data could potentially be re-imported to a new account. We typically handle account deletion with the following steps: Cancel subscription: Ensuring your active subscription is canceled Data removal: Erasing all your data and associated metadata Account termination: Deactivating login credentials and revoking access to KLIP Compliance: Adhering to data retention policies and legal requirements System updates: Adjusting application logic to reflect your account's absence If you want to permanently delete your KLIP user account, write to customer@klip.us with the reason for your decision and we will help you!

Our commitment to data privacy and security is foundational to our AI-driven legal tech platform. By implementing rigorous security practices and adhering to relevant regulations, Kiowa ensures the protection of sensitive data and the trust of our users. Kiowa is taking steps to obtain SOC II compliance to offer credibility to our customers and will share the SOC II report directly on the website once received. As the regulatory landscape evolves, Kiowa remains dedicated to maintaining compliance and upholding the highest standards of data privacy and security. For further inquiries or detailed information about our data privacy and security practices, please contact us at customer@klip.us.

Tap on the '+' button in the top-right corner in Matters page Fill in the details such as the Matter name (typically it is the Client's name) and the Client's contact details Input the details of type of injury Key-in the incident date and time, location in the second tab in the form Register a brief summary of the incident in the third tab in the form Complete the action by tapping the Create button There you go! You created your matter succ

To update your account information, log in to your account and navigate to the settings or profile section. From there, you can edit your personal details, contact information, and preferences.

There could be various reasons due to which your document upload failed. The most common reason is an unsupported file format. Also, please check if your internet is working fine with sufficient data bandwidth.

We are a certified Microsoft Partner and SOC2 compliant organization, we've streamlined the onboarding process to a single click. Simply click the "Sign in with Microsoft" button, and you'll instantly have access to KLIP

To maintain the high quality of our service, we provide a dedicated, private access to KLIP and its features to every single legal firm. Moreover, true AI requires significant computational resources and data processing, which incurs substantial costs. We provide individual users access to KLIP for nominal monthly subscription fee. We have tailored pricing plans that align with your enterprise needs.