Terms and Conditions
Terms and Conditions
Terms and Conditions
The terms and conditions that govern your subscription to and use of Kiowa’s products and/or services.
The terms and conditions that govern your subscription to and use of Kiowa’s products and/or services.
The terms and conditions that govern your subscription to and use of Kiowa’s products and/or services.
Kiowa Subscription Agreement
Kiowa Subscription Agreement (KLIP)
Effective Date: October 10, 2025
This Subscription Agreement (the “Agreement”) is a legally binding contract between Kiowa Corporation (“Kiowa,” “we,” “us,” “our”) and the customer identified in an applicable Order (the “Subscriber,” “you,” “your”). KLIP (the “Product”) is a software product offered by Kiowa Corporation. By accessing or using the Product, you agree to be bound by this Agreement. If you are entering into this Agreement on behalf of an organization, you represent that you have authority to bind that organization; “you” and “Subscriber” refer to that organization. Effective Date: October 10, 2025
1. Definitions
“Affiliate” means an entity that directly or indirectly controls, is controlled by, or is under common control with a party. “Order” means any mutually executed ordering document, online checkout, or other instrument (including Appendix A) that references this Agreement and specifies subscription tier(s), quantities, fees, and Term. “Product(s)” means Kiowa’s generally available hosted software and related services, including KLIP, and any associated websites, mobile apps, connectors, APIs, and documentation. “Subscriber Data” means data, files, text, messages, documents, prompts, and other content submitted to or through the Products by or on behalf of Subscriber (including outputs generated for Subscriber’s use). “LLM Services” means large language model and AI services integrated into the Product (e.g., Amazon Bedrock, Azure OpenAI). “Authorized Users” means individuals Subscriber authorizes to access the Products under Subscriber’s account. “Documentation” means guides, SDK docs, usage policies, and technical materials provided by Kiowa.
2. Scope; Access & Use
2.1 Grant. During the applicable Term and subject to this Agreement and the Order, Kiowa grants Subscriber a non-exclusive, non-transferable, non-sublicensable, revocable right for Authorized Users to access and use the Products solely for Subscriber’s internal business purposes. 2.2 Modifications. Kiowa may improve, update, or modify the Products (including adding or removing features). Material changes will not materially reduce core functionality of a paid, in-Term subscription without reasonable notice. 2.3 Accounts & Credentials. Subscriber is responsible for (a) the configuration of its account, (b) maintaining the confidentiality of credentials, and (c) all activities by Authorized Users. 2.4 Third-Party Services. The Products may interoperate with third-party services (e.g., cloud hosting, LLM Services, storage, messaging). Use of third-party services is governed by those providers’ terms, and Kiowa is not responsible for third-party services or their security, availability, or data practices.
3. Acceptable Use
Subscriber and Authorized Users will not (and will not permit anyone to): (a) copy, modify, translate, or create derivative works of the Products; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or underlying algorithms; (c) rent, lease, lend, sell, sublicense, assign, or otherwise commercially exploit the Products or make them available to third parties (except as expressly permitted); (d) bypass or circumvent any usage limits, authentication, or security measures; (e) submit Prohibited Content (e.g., malware, illegal content, infringing or defamatory materials); (f) use the Products to violate any law, regulation, or third-party right, including privacy, IP, export, and sanctions laws; (g) use the Products for life-critical or other high-risk purposes where failure could lead to death, personal injury, or severe environmental or property damage. Kiowa may suspend access if we reasonably believe there is (i) a security risk, (ii) suspected violation of this Agreement, or (iii) risk to other customers or the Products.
4. Intellectual Property; Feedback; Open Source
4.1 Ownership. Kiowa and its licensors retain all right, title, and interest in and to the Products, Documentation, designs, software, inventions, know-how, trademarks, and all related Intellectual Property Rights. No rights are granted except as expressly set forth herein. 4.2 Feedback. If Subscriber provides ideas, suggestions, or feedback, Kiowa may use them without restriction and without obligation to Subscriber. 4.3 Open Source. Certain components may be provided under open-source licenses. To the extent required, those licenses govern Subscriber’s use of such components.
5. Subscriber Data; AI/LLM Disclosures
5.1 Ownership of Subscriber Data. As between the parties, Subscriber owns Subscriber Data. Subscriber grants Kiowa a limited, non-exclusive license to host, process, transmit, display, and otherwise use Subscriber Data to (a) provide, maintain, secure, and support the Products; (b) prevent fraud and abuse; (c) comply with law; and (d) create Aggregated/De-identified Data that does not identify Subscriber or individuals. 5.2 Data Security. Kiowa implements administrative, technical, and organizational safeguards consistent with industry standards to protect Subscriber Data (e.g., encryption in transit/at rest, access controls, logging). No system is 100% secure; Subscriber acknowledges inherent risks of internet-based services. 5.3 Data Processing; Privacy. Kiowa’s processing of personal data is governed by the Privacy Policy (incorporated by reference). If a separate Data Processing Addendum (DPA) is executed, it will govern to the extent of any conflict for personal data processing. Kiowa is not a Business Associate and does not support PHI under HIPAA unless the parties execute a written BAA. 5.4 LLM Services & Outputs. The Products integrate third-party LLM Services (e.g., Amazon Bedrock, Azure OpenAI). (a) Routing & Processing. Prompts and related context may be routed to LLM Services to generate outputs. (b) Accuracy; Non-Determinism. AI outputs can be incomplete, inaccurate, or outdated. Human review is required. Subscriber is solely responsible for decisions made or actions taken based on outputs. (c) No Legal Advice; No Attorney-Client Relationship. The Products are not a law firm and do not provide legal advice. Use does not create an attorney-client relationship. Subscriber is responsible for ensuring that outputs are reviewed by qualified professionals and used in compliance with applicable law, ethical duties, and court rules. (d) Safety & Content Controls. Subscriber will implement reasonable internal review and safety measures suitable for its use cases. 5.5 Retention & Deletion. During the Term, Subscriber may export available Subscriber Data via provided interfaces. After Termination, Kiowa may delete Subscriber Data pursuant to standard retention schedules unless prohibited by law. Kiowa may retain backups and logs for security, compliance, and audit.
6. SMS Messaging (if enabled)
6.1 Consent. By opting in, you consent to receive SMS messages at the number provided. Message frequency varies; standard carrier rates apply. Consent is not a condition of purchase. 6.2 Opt-Out/Help. Reply STOP to opt out; reply HELP for assistance; or contact support@kiowa.ai. Additional information is available in the Privacy Policy and these Terms. 6.3 Data Use. Numbers and metadata are used solely to provide SMS functionality; we do not sell phone numbers. Delivery depends on carrier networks; Kiowa is not responsible for carrier delays or failures.
7. Fees; Taxes; Usage Limits
7.1 Fees & Invoicing. Subscriber will pay the fees in the Order. Unless otherwise stated, fees are due in advance, non-cancelable, and non-refundable. 7.2 Overages. If Subscriber exceeds plan limits (e.g., seats, storage, pages, tokens, messages), overage fees apply at the then-current rates or as stated in the Order. 7.3 Taxes. Fees are exclusive of taxes. Subscriber is responsible for all sales, use, VAT, GST, and similar taxes (excluding taxes on Kiowa’s net income). 7.4 Late Payments. Overdue amounts may accrue interest at 1.5% per month (or the maximum allowed by law) plus reasonable costs of collection.
8. Term; Termination; Suspension
8.1 Term. The term is as set forth in the Order (the “Term”) and renews as specified therein unless either party provides non-renewal notice per the Order. 8.2 Termination for Convenience. Subscriber may terminate for convenience by written notice; amounts paid are not refundable and any unpaid committed fees for the then-current Term remain due. 8.3 Termination for Cause. Either party may terminate upon 30 days’ written notice if the other party materially breaches this Agreement and fails to cure within the notice period. Kiowa may suspend the Products immediately for security or legal reasons, or in case of non-payment. 8.4 Effect of Termination. Upon termination, (a) Subscriber will stop using the Products, (b) all licenses end, and (c) unpaid amounts become immediately due. Sections intended to survive (including 3, 4, 5, 7.3–7.4, 8.4, 9–13) will survive.
9. Confidentiality
9.1 Definition. “Confidential Information” means non-public information disclosed by a party that is marked or should reasonably be understood as confidential, including Subscriber Data, product roadmaps, pricing, security docs, and business plans. 9.2 Protection. Each party will protect the other’s Confidential Information using at least the same care it uses to protect its own confidential information (not less than reasonable care), use it only for purposes of this Agreement, and disclose it only to employees/contractors/Advisors under obligations of confidentiality with a need to know. 9.3 Exclusions. Confidential Information does not include information that is or becomes public through no fault of the recipient; was known without restriction before receipt; is independently developed; or is rightfully received from a third party without duty of confidentiality. 9.4 Compelled Disclosure. The recipient may disclose Confidential Information to the extent required by law, subpoena, or court order, provided it (where legally permitted) gives prompt notice and cooperates in seeking protective treatment.
10. Warranties; Disclaimers
10.1 Mutual Warranties. Each party represents that it has the authority to enter into this Agreement and will comply with applicable laws. 10.2 DISCLAIMERS. THE PRODUCTS (INCLUDING AI/LLM FEATURES, OUTPUTS, BETA OR PRE-RELEASE FEATURES, AND THIRD-PARTY SERVICES) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KIOWA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND NON-ERROR/UNINTERRUPTED OPERATION. SUBSCRIBER IS SOLELY RESPONSIBLE FOR REVIEWING, VALIDATING, AND APPROVING OUTPUTS AND FOR COMPLIANCE WITH LAWS, COURT RULES, ETHICAL DUTIES, AND RECORD-KEEPING OBLIGATIONS.
11. Indemnification
11.1 By Subscriber. Subscriber will defend, indemnify, and hold harmless Kiowa and its Affiliates, officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) Subscriber Data; (b) use of the Products in violation of this Agreement or law; (c) combinations or use of the Products with equipment, devices, or software not provided by Kiowa; or (d) disputes between Subscriber and its clients or end users. 11.2 By Kiowa (IP). Kiowa will defend Subscriber against third-party claims alleging that the unmodified Product, when used as authorized, infringes a U.S. patent, copyright, or trade secret, and will pay resulting damages and costs finally awarded, provided Subscriber promptly notifies Kiowa in writing, grants Kiowa sole control of the defense/settlement, and cooperates. If a claim arises, Kiowa may (i) procure the right for Subscriber to continue using the Product; (ii) replace or modify the Product to be non-infringing with materially equivalent functionality; or (iii) terminate the affected subscription and refund any prepaid, unused fees. Kiowa’s obligations do not apply to claims based on: (A) Subscriber Data; (B) use not in accordance with Documentation; (C) modifications not made by Kiowa; or (D) combinations with items not provided by Kiowa.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA), EVEN IF ADVISED OF THE POSSIBILITY. KIOWA’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID BY SUBSCRIBER TO KIOWA FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS APPLY NOTWITHSTANDING FAILURE OF ESSENTIAL PURPOSE.
13. Compliance; Export; Anti-Corruption; Sanctions
Subscriber represents and warrants that it and its Authorized Users will comply with: (a) export control and sanctions laws (U.S. and applicable non-U.S.); (b) anti-corruption and anti-bribery laws (e.g., FCPA, UK Bribery Act); (c) privacy and data protection laws applicable to its use and provision of Subscriber Data. Subscriber will not permit access or use of the Products in embargoed jurisdictions or by prohibited parties.
14. Publicity; Marks
Kiowa may use Subscriber’s name and logo in a standard customer list, website, or pitch materials to identify Subscriber as a customer, subject to any reasonable trademark usage guidelines provided by Subscriber. Any other publicity requires prior written consent.
15. Government Use
The Products and Documentation are “commercial products” and “commercial computer software” under applicable regulations. If Subscriber is a U.S. Government entity or is using on behalf of one, use is subject to the terms of this Agreement.
16. Force Majeure
Neither party is liable for delay or failure to perform due to events beyond its reasonable control (e.g., acts of God, labor disputes, internet/hosting failures, denial-of-service attacks, war, terrorism, governmental action).
17. Changes to this Agreement
Kiowa may update these Terms from time to time. Material changes will be notified via the Product or email. Continued use after the effective date constitutes acceptance. If Subscriber does not agree, Subscriber must stop using the Products and, if applicable, provide notice of non-renewal.
18. Miscellaneous
18.1 Assignment. Subscriber may not assign this Agreement without Kiowa’s prior written consent; any attempted assignment in violation is void. Kiowa may assign to an Affiliate or in connection with a merger, acquisition, or sale of assets. 18.2 Entire Agreement; Order of Precedence. This Agreement, the Privacy Policy, any DPA/BAA (if executed), and Orders constitute the entire agreement and supersede all prior proposals. Conflicts are resolved in this order: (1) DPA/BAA (for personal data processing), (2) Order, (3) this Agreement, (4) Documentation/Policies. 18.3 Severability; Waiver. If any provision is unenforceable, it will be modified to reflect the parties’ intent; remaining provisions remain in effect. No waiver is effective unless in writing and signed. 18.4 Notices. Legal notices to Kiowa must be sent to legal@kiowa.ai with a copy to Kiowa Corporation, Attn: Legal, 75 E Santa Clara St, San Jose, CA 95113 (or as updated by Kiowa). Notices to Subscriber will be sent to the email in Subscriber’s account or the address on the Order. 18.5 Governing Law; Venue. This Agreement is governed by the laws of the State of California, excluding conflicts of law rules. The state and federal courts located in Santa Clara County, California have exclusive jurisdiction and venue; the parties consent to personal jurisdiction in those courts. 18.6 Relationship. The parties are independent contractors; nothing creates a partnership, agency, or joint venture. 18.7 Headings. Headings are for convenience only and do not affect interpretation.
Appendix A – KLIP Product-Specific Terms
A1. Product. KLIP is a subscription-based legal-tech platform offered by Kiowa Corporation that enables uploading, organizing, transformation, and drafting from case materials and other documents using integrated LLM Services. A2. No Legal Advice. KLIP is not a law firm and does not provide legal advice. KLIP’s features and outputs are informational tools; they require independent professional judgment and verification. Use does not create an attorney-client relationship. A3. Data Residency & Transfers. KLIP is hosted on industry-standard cloud infrastructure (currently AWS). Subscriber acknowledges that data may be processed in the United States and other jurisdictions by Kiowa and the LLM Services’ providers as necessary to provide KLIP. A4. Content Controls. Subscriber is responsible for configuring user roles, permissions, retention, and export settings; establishing internal review workflows for model outputs; and ensuring compliance with obligations applicable to Subscriber’s practice areas, clients, or matters. A5. Usage Metrics. Kiowa may collect service and usage metrics (e.g., API calls, token counts, storage, throughput) to operate, secure, and improve KLIP, monitor limits, and bill overages. A6. Service Levels. Unless an Order specifies service credits, KLIP is provided on an “as-is” basis with commercially reasonable efforts to maintain availability. Planned maintenance may be performed with reasonable notice. A7. Fair Use & Rate Limits. Kiowa may enforce fair-use policies and rate limits to protect platform stability. Sustained abnormal load may trigger temporary throttling or suspension. A8. Data Export. During the Term, Subscriber can export available artifacts via provided interfaces. After Termination, data may be deleted per Section 5.5. A9. Training & Tuning. Unless expressly agreed in writing, Subscriber Data is not used to train Kiowa’s foundation models. Fine-tuning or custom model behavior for Subscriber (if offered) will be governed by a separate statement of work or Order. A10. E-Discovery & Holds. If Subscriber requires litigation holds, e-discovery exports, or audit packages, such services (if available) may incur additional fees and are provided on a commercially reasonable efforts basis. Contact Kiowa Corporation Email: customer@klip.us (general) | support@kiowa.ai (support) | legal@kiowa.ai (legal) Phone: 408.762.2993 Website: https://www.klip.us
1. Definitions
“Affiliate” means an entity that directly or indirectly controls, is controlled by, or is under common control with a party. “Order” means any mutually executed ordering document, online checkout, or other instrument (including Appendix A) that references this Agreement and specifies subscription tier(s), quantities, fees, and Term. “Product(s)” means Kiowa’s generally available hosted software and related services, including KLIP, and any associated websites, mobile apps, connectors, APIs, and documentation. “Subscriber Data” means data, files, text, messages, documents, prompts, and other content submitted to or through the Products by or on behalf of Subscriber (including outputs generated for Subscriber’s use). “LLM Services” means large language model and AI services integrated into the Product (e.g., Amazon Bedrock, Azure OpenAI). “Authorized Users” means individuals Subscriber authorizes to access the Products under Subscriber’s account. “Documentation” means guides, SDK docs, usage policies, and technical materials provided by Kiowa.
2. Scope; Access & Use
2.1 Grant. During the applicable Term and subject to this Agreement and the Order, Kiowa grants Subscriber a non-exclusive, non-transferable, non-sublicensable, revocable right for Authorized Users to access and use the Products solely for Subscriber’s internal business purposes. 2.2 Modifications. Kiowa may improve, update, or modify the Products (including adding or removing features). Material changes will not materially reduce core functionality of a paid, in-Term subscription without reasonable notice. 2.3 Accounts & Credentials. Subscriber is responsible for (a) the configuration of its account, (b) maintaining the confidentiality of credentials, and (c) all activities by Authorized Users. 2.4 Third-Party Services. The Products may interoperate with third-party services (e.g., cloud hosting, LLM Services, storage, messaging). Use of third-party services is governed by those providers’ terms, and Kiowa is not responsible for third-party services or their security, availability, or data practices.
3. Acceptable Use
Subscriber and Authorized Users will not (and will not permit anyone to): (a) copy, modify, translate, or create derivative works of the Products; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or underlying algorithms; (c) rent, lease, lend, sell, sublicense, assign, or otherwise commercially exploit the Products or make them available to third parties (except as expressly permitted); (d) bypass or circumvent any usage limits, authentication, or security measures; (e) submit Prohibited Content (e.g., malware, illegal content, infringing or defamatory materials); (f) use the Products to violate any law, regulation, or third-party right, including privacy, IP, export, and sanctions laws; (g) use the Products for life-critical or other high-risk purposes where failure could lead to death, personal injury, or severe environmental or property damage. Kiowa may suspend access if we reasonably believe there is (i) a security risk, (ii) suspected violation of this Agreement, or (iii) risk to other customers or the Products.
4. Intellectual Property; Feedback; Open Source
4.1 Ownership. Kiowa and its licensors retain all right, title, and interest in and to the Products, Documentation, designs, software, inventions, know-how, trademarks, and all related Intellectual Property Rights. No rights are granted except as expressly set forth herein. 4.2 Feedback. If Subscriber provides ideas, suggestions, or feedback, Kiowa may use them without restriction and without obligation to Subscriber. 4.3 Open Source. Certain components may be provided under open-source licenses. To the extent required, those licenses govern Subscriber’s use of such components.
5. Subscriber Data; AI/LLM Disclosures
5.1 Ownership of Subscriber Data. As between the parties, Subscriber owns Subscriber Data. Subscriber grants Kiowa a limited, non-exclusive license to host, process, transmit, display, and otherwise use Subscriber Data to (a) provide, maintain, secure, and support the Products; (b) prevent fraud and abuse; (c) comply with law; and (d) create Aggregated/De-identified Data that does not identify Subscriber or individuals. 5.2 Data Security. Kiowa implements administrative, technical, and organizational safeguards consistent with industry standards to protect Subscriber Data (e.g., encryption in transit/at rest, access controls, logging). No system is 100% secure; Subscriber acknowledges inherent risks of internet-based services. 5.3 Data Processing; Privacy. Kiowa’s processing of personal data is governed by the Privacy Policy (incorporated by reference). If a separate Data Processing Addendum (DPA) is executed, it will govern to the extent of any conflict for personal data processing. Kiowa is not a Business Associate and does not support PHI under HIPAA unless the parties execute a written BAA. 5.4 LLM Services & Outputs. The Products integrate third-party LLM Services (e.g., Amazon Bedrock, Azure OpenAI). (a) Routing & Processing. Prompts and related context may be routed to LLM Services to generate outputs. (b) Accuracy; Non-Determinism. AI outputs can be incomplete, inaccurate, or outdated. Human review is required. Subscriber is solely responsible for decisions made or actions taken based on outputs. (c) No Legal Advice; No Attorney-Client Relationship. The Products are not a law firm and do not provide legal advice. Use does not create an attorney-client relationship. Subscriber is responsible for ensuring that outputs are reviewed by qualified professionals and used in compliance with applicable law, ethical duties, and court rules. (d) Safety & Content Controls. Subscriber will implement reasonable internal review and safety measures suitable for its use cases. 5.5 Retention & Deletion. During the Term, Subscriber may export available Subscriber Data via provided interfaces. After Termination, Kiowa may delete Subscriber Data pursuant to standard retention schedules unless prohibited by law. Kiowa may retain backups and logs for security, compliance, and audit.
6. SMS Messaging (if enabled)
6.1 Consent. By opting in, you consent to receive SMS messages at the number provided. Message frequency varies; standard carrier rates apply. Consent is not a condition of purchase. 6.2 Opt-Out/Help. Reply STOP to opt out; reply HELP for assistance; or contact support@kiowa.ai. Additional information is available in the Privacy Policy and these Terms. 6.3 Data Use. Numbers and metadata are used solely to provide SMS functionality; we do not sell phone numbers. Delivery depends on carrier networks; Kiowa is not responsible for carrier delays or failures.
7. Fees; Taxes; Usage Limits
7.1 Fees & Invoicing. Subscriber will pay the fees in the Order. Unless otherwise stated, fees are due in advance, non-cancelable, and non-refundable. 7.2 Overages. If Subscriber exceeds plan limits (e.g., seats, storage, pages, tokens, messages), overage fees apply at the then-current rates or as stated in the Order. 7.3 Taxes. Fees are exclusive of taxes. Subscriber is responsible for all sales, use, VAT, GST, and similar taxes (excluding taxes on Kiowa’s net income). 7.4 Late Payments. Overdue amounts may accrue interest at 1.5% per month (or the maximum allowed by law) plus reasonable costs of collection.
8. Term; Termination; Suspension
8.1 Term. The term is as set forth in the Order (the “Term”) and renews as specified therein unless either party provides non-renewal notice per the Order. 8.2 Termination for Convenience. Subscriber may terminate for convenience by written notice; amounts paid are not refundable and any unpaid committed fees for the then-current Term remain due. 8.3 Termination for Cause. Either party may terminate upon 30 days’ written notice if the other party materially breaches this Agreement and fails to cure within the notice period. Kiowa may suspend the Products immediately for security or legal reasons, or in case of non-payment. 8.4 Effect of Termination. Upon termination, (a) Subscriber will stop using the Products, (b) all licenses end, and (c) unpaid amounts become immediately due. Sections intended to survive (including 3, 4, 5, 7.3–7.4, 8.4, 9–13) will survive.
9. Confidentiality
9.1 Definition. “Confidential Information” means non-public information disclosed by a party that is marked or should reasonably be understood as confidential, including Subscriber Data, product roadmaps, pricing, security docs, and business plans. 9.2 Protection. Each party will protect the other’s Confidential Information using at least the same care it uses to protect its own confidential information (not less than reasonable care), use it only for purposes of this Agreement, and disclose it only to employees/contractors/Advisors under obligations of confidentiality with a need to know. 9.3 Exclusions. Confidential Information does not include information that is or becomes public through no fault of the recipient; was known without restriction before receipt; is independently developed; or is rightfully received from a third party without duty of confidentiality. 9.4 Compelled Disclosure. The recipient may disclose Confidential Information to the extent required by law, subpoena, or court order, provided it (where legally permitted) gives prompt notice and cooperates in seeking protective treatment.
10. Warranties; Disclaimers
10.1 Mutual Warranties. Each party represents that it has the authority to enter into this Agreement and will comply with applicable laws. 10.2 DISCLAIMERS. THE PRODUCTS (INCLUDING AI/LLM FEATURES, OUTPUTS, BETA OR PRE-RELEASE FEATURES, AND THIRD-PARTY SERVICES) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KIOWA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND NON-ERROR/UNINTERRUPTED OPERATION. SUBSCRIBER IS SOLELY RESPONSIBLE FOR REVIEWING, VALIDATING, AND APPROVING OUTPUTS AND FOR COMPLIANCE WITH LAWS, COURT RULES, ETHICAL DUTIES, AND RECORD-KEEPING OBLIGATIONS.
11. Indemnification
11.1 By Subscriber. Subscriber will defend, indemnify, and hold harmless Kiowa and its Affiliates, officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) Subscriber Data; (b) use of the Products in violation of this Agreement or law; (c) combinations or use of the Products with equipment, devices, or software not provided by Kiowa; or (d) disputes between Subscriber and its clients or end users. 11.2 By Kiowa (IP). Kiowa will defend Subscriber against third-party claims alleging that the unmodified Product, when used as authorized, infringes a U.S. patent, copyright, or trade secret, and will pay resulting damages and costs finally awarded, provided Subscriber promptly notifies Kiowa in writing, grants Kiowa sole control of the defense/settlement, and cooperates. If a claim arises, Kiowa may (i) procure the right for Subscriber to continue using the Product; (ii) replace or modify the Product to be non-infringing with materially equivalent functionality; or (iii) terminate the affected subscription and refund any prepaid, unused fees. Kiowa’s obligations do not apply to claims based on: (A) Subscriber Data; (B) use not in accordance with Documentation; (C) modifications not made by Kiowa; or (D) combinations with items not provided by Kiowa.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA), EVEN IF ADVISED OF THE POSSIBILITY. KIOWA’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID BY SUBSCRIBER TO KIOWA FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS APPLY NOTWITHSTANDING FAILURE OF ESSENTIAL PURPOSE.
13. Compliance; Export; Anti-Corruption; Sanctions
Subscriber represents and warrants that it and its Authorized Users will comply with: (a) export control and sanctions laws (U.S. and applicable non-U.S.); (b) anti-corruption and anti-bribery laws (e.g., FCPA, UK Bribery Act); (c) privacy and data protection laws applicable to its use and provision of Subscriber Data. Subscriber will not permit access or use of the Products in embargoed jurisdictions or by prohibited parties.
14. Publicity; Marks
Kiowa may use Subscriber’s name and logo in a standard customer list, website, or pitch materials to identify Subscriber as a customer, subject to any reasonable trademark usage guidelines provided by Subscriber. Any other publicity requires prior written consent.
15. Government Use
The Products and Documentation are “commercial products” and “commercial computer software” under applicable regulations. If Subscriber is a U.S. Government entity or is using on behalf of one, use is subject to the terms of this Agreement.
16. Force Majeure
Neither party is liable for delay or failure to perform due to events beyond its reasonable control (e.g., acts of God, labor disputes, internet/hosting failures, denial-of-service attacks, war, terrorism, governmental action).
17. Changes to this Agreement
Kiowa may update these Terms from time to time. Material changes will be notified via the Product or email. Continued use after the effective date constitutes acceptance. If Subscriber does not agree, Subscriber must stop using the Products and, if applicable, provide notice of non-renewal.
18. Miscellaneous
18.1 Assignment. Subscriber may not assign this Agreement without Kiowa’s prior written consent; any attempted assignment in violation is void. Kiowa may assign to an Affiliate or in connection with a merger, acquisition, or sale of assets. 18.2 Entire Agreement; Order of Precedence. This Agreement, the Privacy Policy, any DPA/BAA (if executed), and Orders constitute the entire agreement and supersede all prior proposals. Conflicts are resolved in this order: (1) DPA/BAA (for personal data processing), (2) Order, (3) this Agreement, (4) Documentation/Policies. 18.3 Severability; Waiver. If any provision is unenforceable, it will be modified to reflect the parties’ intent; remaining provisions remain in effect. No waiver is effective unless in writing and signed. 18.4 Notices. Legal notices to Kiowa must be sent to legal@kiowa.ai with a copy to Kiowa Corporation, Attn: Legal, 75 E Santa Clara St, San Jose, CA 95113 (or as updated by Kiowa). Notices to Subscriber will be sent to the email in Subscriber’s account or the address on the Order. 18.5 Governing Law; Venue. This Agreement is governed by the laws of the State of California, excluding conflicts of law rules. The state and federal courts located in Santa Clara County, California have exclusive jurisdiction and venue; the parties consent to personal jurisdiction in those courts. 18.6 Relationship. The parties are independent contractors; nothing creates a partnership, agency, or joint venture. 18.7 Headings. Headings are for convenience only and do not affect interpretation.
Appendix A – KLIP Product-Specific Terms
A1. Product. KLIP is a subscription-based legal-tech platform offered by Kiowa Corporation that enables uploading, organizing, transformation, and drafting from case materials and other documents using integrated LLM Services. A2. No Legal Advice. KLIP is not a law firm and does not provide legal advice. KLIP’s features and outputs are informational tools; they require independent professional judgment and verification. Use does not create an attorney-client relationship. A3. Data Residency & Transfers. KLIP is hosted on industry-standard cloud infrastructure (currently AWS). Subscriber acknowledges that data may be processed in the United States and other jurisdictions by Kiowa and the LLM Services’ providers as necessary to provide KLIP. A4. Content Controls. Subscriber is responsible for configuring user roles, permissions, retention, and export settings; establishing internal review workflows for model outputs; and ensuring compliance with obligations applicable to Subscriber’s practice areas, clients, or matters. A5. Usage Metrics. Kiowa may collect service and usage metrics (e.g., API calls, token counts, storage, throughput) to operate, secure, and improve KLIP, monitor limits, and bill overages. A6. Service Levels. Unless an Order specifies service credits, KLIP is provided on an “as-is” basis with commercially reasonable efforts to maintain availability. Planned maintenance may be performed with reasonable notice. A7. Fair Use & Rate Limits. Kiowa may enforce fair-use policies and rate limits to protect platform stability. Sustained abnormal load may trigger temporary throttling or suspension. A8. Data Export. During the Term, Subscriber can export available artifacts via provided interfaces. After Termination, data may be deleted per Section 5.5. A9. Training & Tuning. Unless expressly agreed in writing, Subscriber Data is not used to train Kiowa’s foundation models. Fine-tuning or custom model behavior for Subscriber (if offered) will be governed by a separate statement of work or Order. A10. E-Discovery & Holds. If Subscriber requires litigation holds, e-discovery exports, or audit packages, such services (if available) may incur additional fees and are provided on a commercially reasonable efforts basis. Contact Kiowa Corporation Email: customer@klip.us (general) | support@kiowa.ai (support) | legal@kiowa.ai (legal) Phone: 408.762.2993 Website: https://www.klip.us
Kiowa Subscription Agreement
Kiowa Subscription Agreement
Kiowa Subscription Agreement (KLIP)
Effective Date: October 10, 2025
Kiowa Subscription Agreement (KLIP)
Effective Date: October 10, 2025
This Subscription Agreement (the “Agreement”) is a legally binding contract between Kiowa Corporation (“Kiowa,” “we,” “us,” “our”) and the customer identified in an applicable Order (the “Subscriber,” “you,” “your”). KLIP (the “Product”) is a software product offered by Kiowa Corporation. By accessing or using the Product, you agree to be bound by this Agreement. If you are entering into this Agreement on behalf of an organization, you represent that you have authority to bind that organization; “you” and “Subscriber” refer to that organization. Effective Date: October 10, 2025
This Subscription Agreement (the “Agreement”) is a legally binding contract between Kiowa Corporation (“Kiowa,” “we,” “us,” “our”) and the customer identified in an applicable Order (the “Subscriber,” “you,” “your”). KLIP (the “Product”) is a software product offered by Kiowa Corporation. By accessing or using the Product, you agree to be bound by this Agreement. If you are entering into this Agreement on behalf of an organization, you represent that you have authority to bind that organization; “you” and “Subscriber” refer to that organization. Effective Date: October 10, 2025
1. Definitions
“Affiliate” means an entity that directly or indirectly controls, is controlled by, or is under common control with a party. “Order” means any mutually executed ordering document, online checkout, or other instrument (including Appendix A) that references this Agreement and specifies subscription tier(s), quantities, fees, and Term. “Product(s)” means Kiowa’s generally available hosted software and related services, including KLIP, and any associated websites, mobile apps, connectors, APIs, and documentation. “Subscriber Data” means data, files, text, messages, documents, prompts, and other content submitted to or through the Products by or on behalf of Subscriber (including outputs generated for Subscriber’s use). “LLM Services” means large language model and AI services integrated into the Product (e.g., Amazon Bedrock, Azure OpenAI). “Authorized Users” means individuals Subscriber authorizes to access the Products under Subscriber’s account. “Documentation” means guides, SDK docs, usage policies, and technical materials provided by Kiowa.
2. Scope; Access & Use
2.1 Grant. During the applicable Term and subject to this Agreement and the Order, Kiowa grants Subscriber a non-exclusive, non-transferable, non-sublicensable, revocable right for Authorized Users to access and use the Products solely for Subscriber’s internal business purposes. 2.2 Modifications. Kiowa may improve, update, or modify the Products (including adding or removing features). Material changes will not materially reduce core functionality of a paid, in-Term subscription without reasonable notice. 2.3 Accounts & Credentials. Subscriber is responsible for (a) the configuration of its account, (b) maintaining the confidentiality of credentials, and (c) all activities by Authorized Users. 2.4 Third-Party Services. The Products may interoperate with third-party services (e.g., cloud hosting, LLM Services, storage, messaging). Use of third-party services is governed by those providers’ terms, and Kiowa is not responsible for third-party services or their security, availability, or data practices.
3. Acceptable Use
Subscriber and Authorized Users will not (and will not permit anyone to): (a) copy, modify, translate, or create derivative works of the Products; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or underlying algorithms; (c) rent, lease, lend, sell, sublicense, assign, or otherwise commercially exploit the Products or make them available to third parties (except as expressly permitted); (d) bypass or circumvent any usage limits, authentication, or security measures; (e) submit Prohibited Content (e.g., malware, illegal content, infringing or defamatory materials); (f) use the Products to violate any law, regulation, or third-party right, including privacy, IP, export, and sanctions laws; (g) use the Products for life-critical or other high-risk purposes where failure could lead to death, personal injury, or severe environmental or property damage. Kiowa may suspend access if we reasonably believe there is (i) a security risk, (ii) suspected violation of this Agreement, or (iii) risk to other customers or the Products.
4. Intellectual Property; Feedback; Open Source
4.1 Ownership. Kiowa and its licensors retain all right, title, and interest in and to the Products, Documentation, designs, software, inventions, know-how, trademarks, and all related Intellectual Property Rights. No rights are granted except as expressly set forth herein. 4.2 Feedback. If Subscriber provides ideas, suggestions, or feedback, Kiowa may use them without restriction and without obligation to Subscriber. 4.3 Open Source. Certain components may be provided under open-source licenses. To the extent required, those licenses govern Subscriber’s use of such components.
5. Subscriber Data; AI/LLM Disclosures
5.1 Ownership of Subscriber Data. As between the parties, Subscriber owns Subscriber Data. Subscriber grants Kiowa a limited, non-exclusive license to host, process, transmit, display, and otherwise use Subscriber Data to (a) provide, maintain, secure, and support the Products; (b) prevent fraud and abuse; (c) comply with law; and (d) create Aggregated/De-identified Data that does not identify Subscriber or individuals. 5.2 Data Security. Kiowa implements administrative, technical, and organizational safeguards consistent with industry standards to protect Subscriber Data (e.g., encryption in transit/at rest, access controls, logging). No system is 100% secure; Subscriber acknowledges inherent risks of internet-based services. 5.3 Data Processing; Privacy. Kiowa’s processing of personal data is governed by the Privacy Policy (incorporated by reference). If a separate Data Processing Addendum (DPA) is executed, it will govern to the extent of any conflict for personal data processing. Kiowa is not a Business Associate and does not support PHI under HIPAA unless the parties execute a written BAA. 5.4 LLM Services & Outputs. The Products integrate third-party LLM Services (e.g., Amazon Bedrock, Azure OpenAI). (a) Routing & Processing. Prompts and related context may be routed to LLM Services to generate outputs. (b) Accuracy; Non-Determinism. AI outputs can be incomplete, inaccurate, or outdated. Human review is required. Subscriber is solely responsible for decisions made or actions taken based on outputs. (c) No Legal Advice; No Attorney-Client Relationship. The Products are not a law firm and do not provide legal advice. Use does not create an attorney-client relationship. Subscriber is responsible for ensuring that outputs are reviewed by qualified professionals and used in compliance with applicable law, ethical duties, and court rules. (d) Safety & Content Controls. Subscriber will implement reasonable internal review and safety measures suitable for its use cases. 5.5 Retention & Deletion. During the Term, Subscriber may export available Subscriber Data via provided interfaces. After Termination, Kiowa may delete Subscriber Data pursuant to standard retention schedules unless prohibited by law. Kiowa may retain backups and logs for security, compliance, and audit.
6. SMS Messaging (if enabled)
6.1 Consent. By opting in, you consent to receive SMS messages at the number provided. Message frequency varies; standard carrier rates apply. Consent is not a condition of purchase. 6.2 Opt-Out/Help. Reply STOP to opt out; reply HELP for assistance; or contact support@kiowa.ai. Additional information is available in the Privacy Policy and these Terms. 6.3 Data Use. Numbers and metadata are used solely to provide SMS functionality; we do not sell phone numbers. Delivery depends on carrier networks; Kiowa is not responsible for carrier delays or failures.
7. Fees; Taxes; Usage Limits
7.1 Fees & Invoicing. Subscriber will pay the fees in the Order. Unless otherwise stated, fees are due in advance, non-cancelable, and non-refundable. 7.2 Overages. If Subscriber exceeds plan limits (e.g., seats, storage, pages, tokens, messages), overage fees apply at the then-current rates or as stated in the Order. 7.3 Taxes. Fees are exclusive of taxes. Subscriber is responsible for all sales, use, VAT, GST, and similar taxes (excluding taxes on Kiowa’s net income). 7.4 Late Payments. Overdue amounts may accrue interest at 1.5% per month (or the maximum allowed by law) plus reasonable costs of collection.
8. Term; Termination; Suspension
8.1 Term. The term is as set forth in the Order (the “Term”) and renews as specified therein unless either party provides non-renewal notice per the Order. 8.2 Termination for Convenience. Subscriber may terminate for convenience by written notice; amounts paid are not refundable and any unpaid committed fees for the then-current Term remain due. 8.3 Termination for Cause. Either party may terminate upon 30 days’ written notice if the other party materially breaches this Agreement and fails to cure within the notice period. Kiowa may suspend the Products immediately for security or legal reasons, or in case of non-payment. 8.4 Effect of Termination. Upon termination, (a) Subscriber will stop using the Products, (b) all licenses end, and (c) unpaid amounts become immediately due. Sections intended to survive (including 3, 4, 5, 7.3–7.4, 8.4, 9–13) will survive.
9. Confidentiality
9.1 Definition. “Confidential Information” means non-public information disclosed by a party that is marked or should reasonably be understood as confidential, including Subscriber Data, product roadmaps, pricing, security docs, and business plans. 9.2 Protection. Each party will protect the other’s Confidential Information using at least the same care it uses to protect its own confidential information (not less than reasonable care), use it only for purposes of this Agreement, and disclose it only to employees/contractors/Advisors under obligations of confidentiality with a need to know. 9.3 Exclusions. Confidential Information does not include information that is or becomes public through no fault of the recipient; was known without restriction before receipt; is independently developed; or is rightfully received from a third party without duty of confidentiality. 9.4 Compelled Disclosure. The recipient may disclose Confidential Information to the extent required by law, subpoena, or court order, provided it (where legally permitted) gives prompt notice and cooperates in seeking protective treatment.
10. Warranties; Disclaimers
10.1 Mutual Warranties. Each party represents that it has the authority to enter into this Agreement and will comply with applicable laws. 10.2 DISCLAIMERS. THE PRODUCTS (INCLUDING AI/LLM FEATURES, OUTPUTS, BETA OR PRE-RELEASE FEATURES, AND THIRD-PARTY SERVICES) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KIOWA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND NON-ERROR/UNINTERRUPTED OPERATION. SUBSCRIBER IS SOLELY RESPONSIBLE FOR REVIEWING, VALIDATING, AND APPROVING OUTPUTS AND FOR COMPLIANCE WITH LAWS, COURT RULES, ETHICAL DUTIES, AND RECORD-KEEPING OBLIGATIONS.
11. Indemnification
11.1 By Subscriber. Subscriber will defend, indemnify, and hold harmless Kiowa and its Affiliates, officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) Subscriber Data; (b) use of the Products in violation of this Agreement or law; (c) combinations or use of the Products with equipment, devices, or software not provided by Kiowa; or (d) disputes between Subscriber and its clients or end users. 11.2 By Kiowa (IP). Kiowa will defend Subscriber against third-party claims alleging that the unmodified Product, when used as authorized, infringes a U.S. patent, copyright, or trade secret, and will pay resulting damages and costs finally awarded, provided Subscriber promptly notifies Kiowa in writing, grants Kiowa sole control of the defense/settlement, and cooperates. If a claim arises, Kiowa may (i) procure the right for Subscriber to continue using the Product; (ii) replace or modify the Product to be non-infringing with materially equivalent functionality; or (iii) terminate the affected subscription and refund any prepaid, unused fees. Kiowa’s obligations do not apply to claims based on: (A) Subscriber Data; (B) use not in accordance with Documentation; (C) modifications not made by Kiowa; or (D) combinations with items not provided by Kiowa.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA), EVEN IF ADVISED OF THE POSSIBILITY. KIOWA’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID BY SUBSCRIBER TO KIOWA FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS APPLY NOTWITHSTANDING FAILURE OF ESSENTIAL PURPOSE.
13. Compliance; Export; Anti-Corruption; Sanctions
Subscriber represents and warrants that it and its Authorized Users will comply with: (a) export control and sanctions laws (U.S. and applicable non-U.S.); (b) anti-corruption and anti-bribery laws (e.g., FCPA, UK Bribery Act); (c) privacy and data protection laws applicable to its use and provision of Subscriber Data. Subscriber will not permit access or use of the Products in embargoed jurisdictions or by prohibited parties.
14. Publicity; Marks
Kiowa may use Subscriber’s name and logo in a standard customer list, website, or pitch materials to identify Subscriber as a customer, subject to any reasonable trademark usage guidelines provided by Subscriber. Any other publicity requires prior written consent.
15. Government Use
The Products and Documentation are “commercial products” and “commercial computer software” under applicable regulations. If Subscriber is a U.S. Government entity or is using on behalf of one, use is subject to the terms of this Agreement.
16. Force Majeure
Neither party is liable for delay or failure to perform due to events beyond its reasonable control (e.g., acts of God, labor disputes, internet/hosting failures, denial-of-service attacks, war, terrorism, governmental action).
17. Changes to this Agreement
Kiowa may update these Terms from time to time. Material changes will be notified via the Product or email. Continued use after the effective date constitutes acceptance. If Subscriber does not agree, Subscriber must stop using the Products and, if applicable, provide notice of non-renewal.
18. Miscellaneous
18.1 Assignment. Subscriber may not assign this Agreement without Kiowa’s prior written consent; any attempted assignment in violation is void. Kiowa may assign to an Affiliate or in connection with a merger, acquisition, or sale of assets. 18.2 Entire Agreement; Order of Precedence. This Agreement, the Privacy Policy, any DPA/BAA (if executed), and Orders constitute the entire agreement and supersede all prior proposals. Conflicts are resolved in this order: (1) DPA/BAA (for personal data processing), (2) Order, (3) this Agreement, (4) Documentation/Policies. 18.3 Severability; Waiver. If any provision is unenforceable, it will be modified to reflect the parties’ intent; remaining provisions remain in effect. No waiver is effective unless in writing and signed. 18.4 Notices. Legal notices to Kiowa must be sent to legal@kiowa.ai with a copy to Kiowa Corporation, Attn: Legal, 75 E Santa Clara St, San Jose, CA 95113 (or as updated by Kiowa). Notices to Subscriber will be sent to the email in Subscriber’s account or the address on the Order. 18.5 Governing Law; Venue. This Agreement is governed by the laws of the State of California, excluding conflicts of law rules. The state and federal courts located in Santa Clara County, California have exclusive jurisdiction and venue; the parties consent to personal jurisdiction in those courts. 18.6 Relationship. The parties are independent contractors; nothing creates a partnership, agency, or joint venture. 18.7 Headings. Headings are for convenience only and do not affect interpretation.
Appendix A – KLIP Product-Specific Terms
A1. Product. KLIP is a subscription-based legal-tech platform offered by Kiowa Corporation that enables uploading, organizing, transformation, and drafting from case materials and other documents using integrated LLM Services. A2. No Legal Advice. KLIP is not a law firm and does not provide legal advice. KLIP’s features and outputs are informational tools; they require independent professional judgment and verification. Use does not create an attorney-client relationship. A3. Data Residency & Transfers. KLIP is hosted on industry-standard cloud infrastructure (currently AWS). Subscriber acknowledges that data may be processed in the United States and other jurisdictions by Kiowa and the LLM Services’ providers as necessary to provide KLIP. A4. Content Controls. Subscriber is responsible for configuring user roles, permissions, retention, and export settings; establishing internal review workflows for model outputs; and ensuring compliance with obligations applicable to Subscriber’s practice areas, clients, or matters. A5. Usage Metrics. Kiowa may collect service and usage metrics (e.g., API calls, token counts, storage, throughput) to operate, secure, and improve KLIP, monitor limits, and bill overages. A6. Service Levels. Unless an Order specifies service credits, KLIP is provided on an “as-is” basis with commercially reasonable efforts to maintain availability. Planned maintenance may be performed with reasonable notice. A7. Fair Use & Rate Limits. Kiowa may enforce fair-use policies and rate limits to protect platform stability. Sustained abnormal load may trigger temporary throttling or suspension. A8. Data Export. During the Term, Subscriber can export available artifacts via provided interfaces. After Termination, data may be deleted per Section 5.5. A9. Training & Tuning. Unless expressly agreed in writing, Subscriber Data is not used to train Kiowa’s foundation models. Fine-tuning or custom model behavior for Subscriber (if offered) will be governed by a separate statement of work or Order. A10. E-Discovery & Holds. If Subscriber requires litigation holds, e-discovery exports, or audit packages, such services (if available) may incur additional fees and are provided on a commercially reasonable efforts basis. Contact Kiowa Corporation Email: customer@klip.us (general) | support@kiowa.ai (support) | legal@kiowa.ai (legal) Phone: 408.762.2993 Website: https://www.klip.us
2700 Zanker Road Suite 180, San Jose, CA 95134
© 2025 KLIP
2700 Zanker Road Suite 180, San Jose, CA 95134
© 2025 KLIP
2700 Zanker Road Suite 180, San Jose, CA 95134
© 2025 KLIP